It remains our priority to ensure the strictest health and safety measures are in place for our guests and we continue to uphold the highest standards of hygiene.
We strictly adhere to advice and updates from Public Health England, with our front and back of house teams receiving health and safety training specific to Covid-19. Our housekeeping team are working hard behind the scenes so that you feel both safe and confident in the comfort of our rooms and cottages.
Please keep an eye on our social media and website for updates.
We look forward to welcoming you back.
For further information, please see the Frequently Asked Questions below.
Frequently Asked Questions
Are you open?
We are open.
The Dining Room & Bar
The Dining Room and Bar offer an a la carte and vegetarian lunch and dinner menu from Wednesday to Sunday.
Wednesday to Friday 12pm – 2pm / 7pm – 9pm
Saturday and Sunday 12pm – 2.30pm / 7pm – 9pm
If you plan to dine with us, please call ahead to ensure there is a table available for your party. To avoid disappointment, we request that you do not visit without a reservation.
We are operating with a reduced number of tables and priority reservations are being offered to guests staying with us, therefore, availability is limited.
If you are joining us for a drink, tables are limited, with no standing space.
If you would like to discuss availability with a member of the team, please contact email@example.com.
Our Rooms and Cottages
Bookings can be made for our Pub rooms and cottages online or with our Guest Services team. Our self-contained Cottages at Daylesford Farm and in Kingham Village and are available on a self-catering and self-service basis only. We kindly ask all guests provide a health declaration in advance of arrival. This will be emailed to you as part of the pre-arrival planning.
Our Guest Services team are available to assist with future bookings or date changes for those who cannot visit as planned.
Are there any restrictions for people wishing to visit The Wild Rabbit?
Our Dining Room, Pub and Terrace have a maximum number of guests allowed at one time and we are accepting cashless payments only.
We’re aware that everyone is navigating their route to ‘freedom’ at different speeds, and to help us be respectful to all of our guests, we would request that when indoors and close contact is unavoidable, to please wear a face covering.
Following the latest Government guidance, we ask that guests vacate their rooms and cottages when the housekeeping team are present. If you require additional linen or towels, please share your requirements with the reception team before arrival.
If you are staying on one of our cottages, your check-in and departure will be contactless; your sterilised key will be waiting for you in the door to your cottage or garden room.
We ask all of our guests to wash or sanitise their hands upon entering and to observe social distancing guidelines.
We kindly ask all guests provide a health declaration in advance of arrival. This will be emailed to you as part of the pre-arrival planning. If you have displayed any COVID-19 symptoms (persistent cough, fever, loss of taste or smell) in the past seven days or still have any symptoms or have come into close contact with someone displaying these symptoms within the past 14 days, please refrain from visiting.
Am I allowed to stay at The Wild Rabbit during lockdown?
The Wild Rabbit will review requests to stay on a case-by-case basis, adhering to Government legislation outlining exemptions to the closure of guest accommodation.
We will require you to provide full details of your request to stay; including preferred dates, the number of guests and supporting documentation to be emailed to firstname.lastname@example.org.
The team will arrange a call to discuss your request.
For further information on the Government legislation, click here.
What is your accommodation cancellation policy?
All accommodation bookings can be cancelled or transferred up to 72 hours prior to arrival.
If you need to cancel your booking within 72 hours of arrival for COVID-19 related reasons, we can transfer your booking to another suitable date, however rates may differ between dates.
Click here for our full booking terms and conditions. We shall continue to apply discretion and flexibility to ensure that you feel confident in planning your stay with us.
What food hygiene procedures do you have in place?
Our teams continue to follow existing food hygiene guidance provided by the Food Standards Agency as a minimum requirement. Our kitchen maintains its SALSA (Safe and Local Supplier Approval) status and our third-party suppliers are all safety assessed and approved. We continue to maintain a 5-star Health and Safety rating from the Environmental Health Office. We strictly adhere to advice and updates from Public Health England. In addition, our front and back of house teams have all received health and safety training specific to Covid-19.
What is the risk of transferring the virus from person-to-foods / catching COVID-19 from food?
According to food safety agencies in the EU, it is very unlikely that you can catch COVID-19 from handling food. There is currently no evidence that food is a likely source or route of transmission of the virus.
The World Health Organization similarly advises that the likelihood of an infected person contaminating commercial goods is low. The risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also very low.
As is the case for any contact surface contaminated by an infected person, be it a door handle or another surface, food could lead to indirect contamination through touching. This is why everybody should continue to follow the recommendations of public health authorities on the washing of hands.
What measures are being taken to clean the restaurant, bar, cottages and rooms?
We continue to clean and sanitise our restaurant, bar, cottages, rooms and public spaces regularly and thoroughly, in line with current advice, environmental controls and our existing food hygiene practices. Viruses like COVID-19 are easily killed by routine cleaning procedures such as ours.
Along with following the government guidelines, The Wild Rabbit has also signed and committed to the Sawday’s Clean and Safe Charter.
What measures are being taken to keep the preparation and cooking of food safe?
There are already strict hygiene rules around the production of food in this country, which all food businesses must follow.
These existing hygiene controls are designed to prevent contamination of food by any pathogens, including contamination by the virus responsible for COVID-19.
What are your staff doing to keep themselves and others safe?
We have conducted comprehensive Risk Assessments at The Wild Rabbit. You can view our Risk Assessment document here.
All of our staff have access to hand washing facilities and are encouraged to wash their hands thoroughly and often – this is key as the government continues to confirm that hand washing is the single best control measure to prevent contamination.
We have invested in hand sanitisers as additional safeguarding measures.
Our staff are required to follow an illness reporting procedure should they have any symptoms, in line with industry standards.
Our team is working hard to follow important safety guidelines, we ask that you work with our team during these times. Thank you.
If you would like to speak to a manager for any reason, please call 01608 658389.