Important Information

It remains our priority to ensure the strictest health and safety measures are in place for our guests and we continue to uphold the highest standards of hygiene.

We strictly adhere to advice and updates from Public Health England, with our front and back of house teams receiving health and safety training specific to Covid-19. Our housekeeping team are working hard behind the scenes so that you feel both safe and confident in the comfort of our rooms and cottages.

Please keep an eye on our social media and website for updates.

We look forward to welcoming you back.

For further information, please see the Frequently Asked Questions below.

Frequently Asked Questions

Are you open?

Our Bottoms Up Bar & Grill Terrace and takeaway and self-contained accommodation are open.

Our Pub rooms, Pub and Private Dining Room will reopen on Monday 17th May. Our Dining Room will reopen on Wednesday 19th May.

Our Terrace
Only table service is available for dining, with no standing space. This is limited to reduced capacities and table availability in line with the latest social distancing guidelines.  We look forward to welcoming parties of no more than 6, from the same household.

We will be operating on a first come first serve basis, we are not taking reservations. Our Terrace is subject to the elements, so our al fresco dining is weather dependent.

To view the menu click here.

The Dining Room
The Dining Room offers an a la carte and vegetarian lunch and dinner menu from Wednesday to Sunday. Please note our tasting menu is available for lunch and dining if ordered prior to 8pm.

Wednesday to Saturday 12pm – 2.30pm / 6.30pm – 8.45pm
Sunday 12pm – 3pm / 6.30pm – 8.45pm

We are operating with a reduced number of tables in adherence with social distancing requirements and priority reservations are being offered to guests staying with us.

Therefore, availability is limited. We will of course monitor this closely with any future changes to restrictions.

If you plan to dine with us, please call ahead to ensure there is a table available for your party. The maximum advised party size is 6, and parties must be from the same household.

To avoid disappointment, we request that you do not visit without a reservation.

Pub
We offer our Bottoms Up Bar & Grill menu in our pub seven days a week for lunch and dinner.

Monday to Thursday 12pm – 2.30pm / 6.30pm – 8.45pm
Friday to Saturday 12pm – 8.45pm
Sunday 12pm – 3pm / 6.30pm – 8.45pm

Only table service is available for dining, with no standing space. This is limited to reduced capacities and table availability in line with the latest social distancing guidelines.

Private Dining
If you would like to discuss availability with a member of the team, please contact events@thewildrabbit.co.uk.

Bottoms Up Bar & Grill takeaway
Click here for our menu. Orders must be placed and paid for in advance, at least one hour prior to booking. To place your order or to enquire about our menu, please contact the team by email restaurant@thewildrabbit.co.uk or by telephone 01608 658389.

Our Rooms and Cottages
Bookings can be made for our Pub rooms and cottages online or with our Guest Services team. Our self-contained Cottages at Daylesford Farm and in Kingham Village and are available on a self-catering and self-service basis only. We kindly ask all guests provide a health declaration in advance of arrival. This will be emailed to you as part of the pre-arrival planning. We look forward to welcoming parties of no more than 6, from the same household.

Our Guest Services team are available to assist with future bookings or date changes for those who cannot visit as planned.

Are there any restrictions for people wishing to visit The Wild Rabbit?

In accordance with UK law and to ensure social distancing, guests visiting The Wild Rabbit Dining Room, Pub and Terrace must be in parties of no more than 6, from the same household. We will continue to review this in accordance with government guidance and legislation.

One party may not be booked over multiple tables.

Our Dining Room, Pub and Terrace have a maximum number of guests allowed at one time and we are accepting cashless payments only.

If you are staying with us in our rooms or cottages, please note we cannot accommodate group bookings of more than 6 people, all parties must be from the same household.

Following the latest Government guidance, we ask that guests vacate their rooms and cottages when the housekeeping team are present. If you require additional linen or towels, please share your requirements with the reception team before arrival.

If you are staying on one of our cottages, your check-in and departure will be contactless; your sterilised key will be waiting for you in the door to your cottage or garden room.

We ask all of our guests to wash or sanitise their hands upon entering and to observe social distancing guidelines.

We kindly ask all guests provide a health declaration in advance of arrival. This will be emailed to you as part of the pre-arrival planning. If you have displayed any COVID-19 symptoms (persistent cough, fever, loss of taste or smell) in the past seven days or still have any symptoms or have come into close contact with someone displaying these symptoms within the past 14 days, please refrain from visiting.

Am I allowed to stay at The Wild Rabbit during lockdown?

The Wild Rabbit will review requests to stay on a case-by-case basis, adhering to Government legislation outlining exemptions to the closure of guest accommodation.

We will require you to provide full details of your request to stay; including preferred dates, the number of guests and supporting documentation to be emailed to theteam@thewildrabbit.co.uk.

The team will arrange a call to discuss your request.

For further information on the Government legislation, click here.

What is your accommodation cancellation policy?

All accommodation bookings can be cancelled or transferred up to 72 hours prior to arrival. 

If you need to cancel your booking within 72 hours of arrival for COVID-19 related reasons, we can transfer your booking to another suitable date, however rates may differ between dates. 

Click here for our full booking terms and conditions. We shall continue to apply discretion and flexibility to ensure that you feel confident in planning your stay with us.

What food hygiene procedures do you have in place?

Our teams continue to follow existing food hygiene guidance provided by the Food Standards Agency as a minimum requirement. Our kitchen maintains its SALSA (Safe and Local Supplier Approval) status and our third-party suppliers are all safety assessed and approved. We continue to maintain a 5-star Health and Safety rating from the Environmental Health Office. We strictly adhere to advice and updates from Public Health England. In addition, our front and back of house teams have all received health and safety training specific to Covid-19.

What is the risk of transferring the virus from person-to-foods / catching COVID-19 from food?

According to food safety agencies in the EU, it is very unlikely that you can catch COVID-19 from handling food. There is currently no evidence that food is a likely source or route of transmission of the virus.

The World Health Organization similarly advises that the likelihood of an infected person contaminating commercial goods is low. The risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also very low.

As is the case for any contact surface contaminated by an infected person, be it a door handle or another surface, food could lead to indirect contamination through touching. This is why everybody should continue to follow the recommendations of public health authorities on the washing of hands.

What measures are being taken to clean the restaurant, bar, cottages and rooms?

We continue to clean and sanitise our restaurant, bar, cottages, rooms and public spaces regularly and thoroughly, in line with current advice, environmental controls and our existing food hygiene practices. Viruses like COVID-19 are easily killed by routine cleaning procedures such as ours.

Along with following the government guidelines, The Wild Rabbit has also signed and committed to the Sawday’s Clean and Safe Charter.

What measures are being taken to keep the preparation and cooking of food safe?

There are already strict hygiene rules around the production of food in this country, which all food businesses must follow.

These existing hygiene controls are designed to prevent contamination of food by any pathogens, including contamination by the virus responsible for COVID-19.

What are your staff doing to keep themselves and others safe?

We have conducted comprehensive Risk Assessments at The Wild Rabbit. You can view our Risk Assessment document here.

All of our staff have access to hand washing facilities and are encouraged to wash their hands thoroughly and often – this is key as the government continues to confirm that hand washing is the single best control measure to prevent contamination.
We have invested in hand sanitisers as additional safeguarding measures.

Our staff are required to follow an illness reporting procedure should they have any symptoms, in line with industry standards.

Our team is working hard to follow important safety guidelines, we ask that you work with our team during these times. Thank you.

If you would like to speak to a manager for any reason, please call 01608 658389.