Important Information

It has and always will be our priority to ensure that the strictest health and safety measures are in place to support the health and wellbeing of our guests. We will continue to uphold the highest standards of hygiene.

Our teams continue to follow existing food hygiene guidance provided by the Food Standards Agency as a minimum requirement. Our kitchen maintains its Safe and Local Supplier Approval status and we continue to maintain a 5-star Health and Safety rating from the Environmental Health Office. We strictly adhere to advice and updates from Public Health England. In addition, our front and back of house teams have all received health and safety training specific to Covid-19 with our our housekeeping team working hard behind the scenes so that you feel both safe and confident in the comfort of our rooms and cottages.

For further information, please see the Frequently Asked Questions below.

Frequently Asked Questions

Are there any restrictions for people wishing to visit The Wild Rabbit?

Updated 23.09.2020

Following the announcement from the Government, as of Thursday 24 September, restaurants and bars must close by 10pm. Please note, all guests must depart by 10pm. This means we will be unable to accommodate new or existing bookings after 8pm under current guidelines. We have commenced the process of reallocating all bookings that will be affected, where possible.

To ensure we follow the new guidelines, whilst continuing to adhere to social distancing, it is likely that we will be unable to accommodate all existing bookings. We will do our very best to offer an alternative time (where possible) or date where required. Thank you for your patience, flexibility and understanding.

In accordance with UK law and to ensure social distancing, no parties of more than 6 people may enter The Wild Rabbit at one time. We will continue to review this in accordance with government guidance and legislation.

If you are dining with us, please call ahead to ensure there is a table available for your party. The maximum party size is 6. We ask for you to respect this and do not arrive without a prior booking. One party may not be booked over multiple tables.

Our pub, dining room and private dining room have a maximum number of guests allowed in at one time and we are accepting cashless payments only.

If you are staying with us in either our rooms or cottages, please note we cannot accommodate group bookings of more than 6 people.

We ask all of our guests to wash or sanitise their hands upon entering and to observe social distancing guidelines.

We kindly ask all guests provide a ‘health declaration’ in advance of entry. If you have displayed any COVID-19 symptoms (persistent cough, fever, loss of taste or smell) in the past seven days or still have any symptoms or have come into close contact with someone displaying these symptoms within the past 14 days, please refrain from visiting.

Are you open?

The Dining Room
The Dining Room is open, offering an a la carte and vegetarian lunch and dinner menu from Wednesday to Sunday. Please note our tasting menu is available for lunch only.

Wednesday to Saturday 12pm – 2.30pm / 6pm – 7.45pm
Sunday 12pm – 3pm / 6pm – 7.45pm

We are operating with a reduced number of tables in adherence with present social distancing requirements and priority reservations are being offered to Guests staying with us.

Therefore availability is limited. We will of course monitor this closely with any future changes to restrictions.

If you plan to dine with us, please call ahead to ensure there is a table available for your party. The maximum advised party size is presently 6. Please note, all guests must depart by 10pm. We ask for you to respect this guidance.

To avoid disappointment, we request that you do not visit without a reservation.

Bar
The Bar is open. We are offering our Bar menu seven days a week for lunch and dinner:

Monday to Thursday 12pm – 2.30pm / 6pm – 7.45pm
Friday to Saturday 12pm – 7.45pm
Sunday 12pm – 3pm / 6pm – 7.45pm

Only table service is available, with no standing space. This is limited to reduced capacities and table availability in line with the latest social distancing guidelines.  Please note priority is given to diners.

We ask that you call in advance to avoid disappointment.

Private Dining
Our Private Dining Room is open. If you would like to discuss availability with a member of the team please contact events@thewildrabbit.co.uk.

Our Cottages & Pub Rooms
We are welcoming guests to our Pub Rooms and Cottages. Bookings can be made online or with our Guest services team. Our Cottages at Daylesford Farm and Kingham Village are available on a self-catering and self-service basis only. We kindly ask all guests provide a health declaration in advance of arrival. This will be emailed to you as part of the pre-arrival planning.

Our Guest Services team are available to assist with future bookings or date changes for those who cannot visit as planned.

What is your accommodation cancellation policy?

All accommodation bookings can be cancelled or transferred up to 72 hours prior to arrival. 

If you need to cancel your booking within 72 hours of arrival for COVID-19 related reasons, we can transfer your booking to another suitable date, however rates may differ between dates. 

Click here for our full booking terms and conditions. We shall continue to apply discretion and flexibility to ensure that you feel confident in planning your stay with us.

What food hygiene procedures do you have in place?

Our teams continue to follow existing food hygiene guidance provided by the Food Standards Agency as a minimum requirement. Our kitchen maintains its SALSA (Safe and Local Supplier Approval) status and our third-party suppliers are all safety assessed and approved. We continue to maintain a 5-star Health and Safety rating from the Environmental Health Office. We strictly adhere to advice and updates from Public Health England. In addition, our front and back of house teams have all received health and safety training specific to Covid-19.

What is the risk of transferring the virus from person-to-foods / catching COVID-19 from food?

According to food safety agencies in the EU, it is very unlikely that you can catch COVID-19 from handling food. There is currently no evidence that food is a likely source or route of transmission of the virus.

The World Health Organization similarly advises that the likelihood of an infected person contaminating commercial goods is low. The risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also very low.

As is the case for any contact surface contaminated by an infected person, be it a door handle or another surface, food could lead to indirect contamination through touching. This is why everybody should continue to follow the recommendations of public health authorities on the washing of hands.

What measures are being taken to clean the restaurant, bar, cottages and rooms?

We continue to clean and sanitise our restaurant, bar, cottages, rooms and public spaces regularly and thoroughly, in line with current advice, environmental controls and our existing food hygiene practices. Viruses like COVID-19 are easily killed by routine cleaning procedures such as ours.

Along with following the government guidelines, The Wild Rabbit has also signed and committed to the Sawday’s Clean and Safe Charter.

What measures are being taken to keep the preparation and cooking of food safe?

There are already strict hygiene rules around the production of food in this country, which all food businesses must follow.

These existing hygiene controls are designed to prevent contamination of food by any pathogens, including contamination by the virus responsible for COVID-19.

What are your staff doing to keep themselves and others safe?

We have conducted comprehensive Risk Assessments at The Wild Rabbit. You can view our Risk Assessment document here.

All of our staff have access to hand washing facilities and are encouraged to wash their hands thoroughly and often – this is key as the government continues to confirm that hand washing is the single best control measure to prevent contamination.
We have invested in hand sanitisers as additional safeguarding measures.

Our staff are required to follow an illness reporting procedure should they have any symptoms, in line with industry standards.

Our team is working hard to follow important safety guidelines, we ask that you work with our team during these times. Thank you.

If you would like to speak to a manager for any reason, please call 01608 658389.