What is a The Wild Rabbit eGift Card?
Our eGift Cards carry a monetary balance that can be used to redeem a meal, drinks or a stay at The Wild Rabbit. The Gift Cards include a 21-digit code that when entered as a payment type at purchase, apply a deduction to the order total.
Where can I purchase a The Wild Rabbit eGift Card?
Our Gift Cards can be purchased from thewildrabbit.co.uk, for use within the UK only.
Where can I redeem my eGift Card?
Our eGift Cards can be redeemed against accommodation or dining at The Wild Rabbit, at point of check-in or on the day of your dining reservation. Please note, our eGift Cards must be redeemed within the gift cards 1 year validity period, not at point of booking.
Where can I spend my eGift Card?
Our eGift Cards can be used as a payment type at The Wild Rabbit.
Use of eGift cards for accommodation can only be done via our Guest services team – they cannot be booked online.
When using you eGift card against food or drinks purchase, your eGift can be scanned on a mobile device or printed ahead of your visit to The Wild Rabbit.
What can my Gift Card be redeemed against?
Our eGift Cards carry a monetary balance and can be used as a payment type to redeem a meal, drinks or a stay at The Wild Rabbit. If you are using your eGift against a stay, the eGift card payment is processed at the time of check-in, please ensure your card is still valid for the dates of your stay.
The Wild Rabbit eGift cards can not be redeemed against third party services, such as taxi’s or experiences arranged by our concierge.
The Gift Cards include a 21-digit code that when entered as a payment type at purchase, apply a deduction to the order total.
How long will my eGift Card be valid for?
Our eGift Cards are valid for 12 months from your specified delivery date.
Can I exchange my gift card?
Our eGifts cards cannot be exchanged or sold for cash.
I need to cancel my Gift Card purchase, what shall I do?
We offer a 14 day returns policy on all eGift Cards, providing they have not been used.
Contact our Guest Services team by telephone on 01608 731 700 or by email on GUEST.SERVICES@THEWILDRABBIT.CO.UK. Please note, gift cards cannot be cancelled in store on online.
Can I extend my Gift Card?
We are unable to extend our eGift Cards. eGift Cards are valid for 12 months from the requested date of delivery at point of order.
What do I do if my eGift Card has not been received?
Please contact out Guest Services team by telephone on 01608 731 700 or by email on GUEST.SERVICES@THEWILDRABBIT.CO.UK
What do I do if my Gift Card has been lost, stolen or damaged?
The Wild Rabbit is not responsible for eGift Cards that have been lost, stolen or damaged. Please call our Guest Services team by telephone on 01608 731 700 or by email on GUEST.SERVICES@THEWILDRABBIT.CO.UK
Accessibility for disabled patrons
Before you arrive
We always encourage telephone enquiries so that we can discuss your requirements before you arrive. Our staff are trained and ready to assist anyone with mobility problems or in a wheelchair.
Car parking
We have a number of designated parking spaces at the rear of The Wild Rabbit. There is a shallow ramp which leads to our main restaurant. Our well trained staff are available to help.
Restaurant
Our restaurant is located on the ground floor. Full waiter service is provided at breakfast, lunch and dinner. Please let us know in advance if you have any special dietary needs. The restaurant is open daily from Wednesday to Sunday inclusive for lunch and dinner.
Our menu is printed and can be verbally presented or provided in larger print if required.
There is ample moveable seating and if needed we have chairs without arms. The restaurant area is well-lit, with lots of natural daylight during daylight hours.
Bedrooms
We have two ground floor bedrooms that are suitable for use by patrons with reduced mobility. The Hare and The Mole, but please be aware they have full size baths with an over head shower.
Cloakrooms
The Wild Rabbit has an accessible cloakroom next to the dining room with handrails for customers requiring wheel chair access or those with reduced mobility.
Does the Wild Rabbit have car parking facilities?
On site car parking is on a first come first served basis. Additional car parking spaces can also be found in the village. Please be mindful not to block the bus stops and access to the village store.
Is The Wild Rabbit easily accessible by train?
The village of Kingham sits on the main Hereford to London Paddington line, with a regular train service.
A taxi service to and from the station can be easily arranged, please contact The Wild Rabbit Reception team directly on 01608 658389 to arrange this.
Is there wireless internet available?
Wireless internet is available throughout The Wild Rabbit free of charge.
Can I smoke in my room/cottage or around the grounds of the Wild Rabbit?
We have two open courtyards located in the front and rear of the Inn for those who wish to smoke tobacco. All internal areas of The Wild Rabbit are non-smoking.
Can I bring my dog(s)?
We welcome dogs in the following dog friendly garden rooms and cottages: Mole, Hare, Otter, Owl, Beehive and Robin Cottage, Lark Cottage, Dove Cottage, Hatchling Cottage, Nestling Cottage, Bantam Cottage, Orpington Cottage, Old House, Fowler’s House, Daylesford Village cottages and our Daylesford Farm Cottages. If you are bringing two dogs we suggest you book our standard room Mole and Robin Cottage, Lark Cottage and Dove Cottage, Fowler’s House and Old House or our Daylesford Farm Cottages.
We charge £15 per dog per night which is payable upon check-in.
Dog beds are provided on request and are free of charge.
Well-behaved dogs are welcome at The Wild Rabbit on our front and back terrace, as well as the bar area. Dogs are not allowed in the main dining room save for assistance dogs.
Dogs are welcome in the Legbar café and in both our Old Spot and Legbar outdoor courtyards at Daylesford Farm.
We ask all owners to behave responsibly and clean up after their dog.
