Terms of website use (last updated 20.06.18)
Introduction
These terms and conditions together with our Privacy Policy and our Cookies Policy apply to the use of our website https://thewildrabbit.co.uk/ (“our Site”). Use of our website includes making a booking.
If you make a booking through our site, our Terms and Conditions of supply will apply to the booking.
Please read these terms of use carefully before you start to use the site, as these will apply to your use of our site. By using our site, you confirm that you accept these terms of use and that you agree to abide by them.
We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes.
You are responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
Our Site
Our site is available to everyone and is free of charge.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw, discontinue or change all or any part of our site without notice and will not be liable for to you if for any reason our site is unavailable at any time.
No reliance on information
We do not guarantee that our site, or any content on it, will be free from errors or omissions.
The content on our site is provided for general information only. It is not intended to be relied upon. Please note although we make reasonable efforts to update the information on our site, content may be out of date at any given time, and we are under no obligation to update it.
Viruses
We do not guarantee that our site will be secure or free from bugs or viruses. You should use your own virus protection software. We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
Linking to our site
If you wish to make any link to our site, please contact theteam@thewildrabbit.co.uk.
Third-party links
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. You are advised to check the terms and conditions of any such site.
Intellectual Property Rights
We are the owner or the licensee of all intellectual property rights in our site (including all content). Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use. Otherwise you may not use any of the content for any purposes without our consent (and in which case our status (and that of any identified contributors) as the authors of such content must always be acknowledged).
Information about us
https://thewildrabbit.co.uk/ is a site operated by Thrip Enterprises LLP (“We”). We are registered in England and Wales under company number OC375071 and have our registered office at 25 Moorgate, London EC2R 6AY. Our main trading address is The Wild Rabbit, Church Street, Kingham, Oxfordshire OX7 6YA. Our VAT number is [139293490].
We are a limited company.
If you have any concerns about material which appears on our site, please do not hesitate to contact theteam@thewildrabbit.co.uk
Thank you for visiting our site.
DAYLESFORD STAYS ACCOMMODATION TERMS & CONDITIONS
Last updated 15.05.23
1.1 What these terms cover: These are the terms and conditions which apply when you wish to hire any Daylesford Stay Accommodation for personal (not commercial bookings) and whether you use our online reservation service or telephone booking.
1.2 Why you should read them: These Terms will apply to your bookings for accommodation. Please read these Terms carefully before you make a booking. By placing a booking, you confirm that you accept these terms and that you agree to abide by them. If you do not agree to these terms of use, you must not make a booking. If you think that there is a mistake in these terms, please contact us to discuss.
1.3 Print or Save: You should print a copy of this policy or save it to your device for future reference.
1.4 Legal rights: As a consumer, you have legal rights. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.
2.1 Privacy and Cookie Policy: These terms of use refer to the following additional terms, which also apply to your use of our site:
Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us.
Our Cookie Policy, which sets out information about the cookies on our site.
2.2 Other Terms: Separate terms and conditions apply regarding commercial usage bookings (e.g. for commercial photoshoot use), private hire and event bookings and restaurant bookings where available at the relevant venue. As part of your Booking, your package may also include activities or services (for example, spa treatment or workshop). Other terms and conditions may also apply to such activities or services and shall be provided to you separately.
3.1 Who we are. ‘we’, ‘us’, ‘our’ means in the case of bookings for:
– The Wild Rabbit: Thrip Enterprises LLP (registered in England with company number OC375071 as a limited liability partnership) whose registered office is at 25 Moorgate, London EC2R 6AY and whose main trading address is Church Street, Kingham, Oxfordshire OX7 6YA;
– The Fox: The Fox at Oddington LLP (registered in England with company number OC433190 as a limited liability partnership) whose registered office is at 43 Gresham Street, London EC2V 7BG and whose main trading address is High Street, Lower Oddington, Moreton-in-Marsh, GL56 0UR;
– The Three Horseshoes: Windrush Taverns Limited (registered in England with company number 08096787) whose registered office is at 13 Crescent Place, London SW3 2EA and whose main trading address is Asthall, Burford, Oxfordshire OX18 4HW; and
3.2 How to contact us: We can be contacted by email as follows:
We may revise these terms of use at any time by amending this page. Please check this page each time you wish to book accommodation from time to time to take notice of any changes we made, as they are binding on you. The terms and conditions applying shall be those in place on the date that you make your request to book.
5.1 Minimum bookings: Bookings may be subject to a minimum stay, which shall be notified to you on our website or when contacting Guest Services.
5.2 Check for errors: When booking online, please check that the details of your Reservation Request are complete and accurate before you fully submit. When booking via Guest Services, please listen carefully to the Reservation Request details re-stated to you before confirming your payment details. We will not be liable for any delay or non-performance if you provide us with incorrect information.
5.3 Confirmations: We will confirm our acceptance of your Reservation Request by sending you a booking confirmation email to the email address that you provide during the reservation process (“Booking Confirmation”). The Booking is then in force. We reserve the right to refuse any Reservation Request at our discretion without reason.
5.4 No transfers: Neither you nor any of your Guests may resell or transfer your reservation (or any part of it) nor advertise, market or otherwise offer any Accommodation either on its own or as part of a combined offer. We will not honour any reservations made in this way and do not accept any liability for doing so. If you are a Tour Operator and wish to book Accommodation you should contact Guest Services directly on the contact details set out in Section 3.2.
5.5 Special requests: Although we will try to accommodate special requests, all Accommodation and requests are subject to availability and additional costs if applicable.
5.6 Accessibility: Not all of our Accommodation is suitable for those with disabilities or limited mobility. Please see our FAQs or contact Guest Services to discuss needs and we can advise what Accommodation may be suitable.
6.1 Charges: Charges for the hire of the Accommodation and any equipment, facilities or other goods and services to be provided by us include VAT (at the rate in force at the date of the Reservation Request) and shall be in accordance with a scale of charges provided by us from time to time. Prices will differ from time to time, including due to availability and the season. When you make a Reservation Request you will be given a total price for the Accommodation and the Booking Dates you have requested. We reserve the right to review the charges from time to time but undertake to honour all Bookings at the charge quoted at the time of Booking.
6.2 Payment: We require full payment of the charges at the time of making your Reservation Request. Payment may be made by a number of ways that will be identified to you during the reservation process. In the event that your Reservation Request is not confirmed to a Booking a full refund will be given.
6.3 Package bookings: If the Booking includes a package with other activities or service elements in addition to Accommodation, the value of the activity or service is not refundable and non-exchangeable and may not be used towards payment of any other activity even if you or any Guest chose not to participate in or benefit from the activity or service. If we have to cancel the activity or service the Accommodation Booking shall remain valid but we shall provide a refund in that circumstance for the activity or service element of the Charges.
7.1 Cancellation Charges: The rate payable by you dictates whether the Booking is cancellable and, if so, the terms of such cancellation and applicable charges;
Fully flexible with free cancellation up to 7 days before arrival. After this, up to 72 hours before the day of arrival 50 % full pre-payment taken at time of booking will be taken. If cancellation occurs within 72 hours before the day of arrival the full booking amount will be charged
Advance Purchase Pre-payment to secure our best rates at the time of booking. Payment is non-refundable and non-transferable. It may be advisable to take out holiday insurance.
Special Event Policy From time to time, bookings will fall under the category of special events, owing to additional provision of good and services and high demand occasions. Where a requested booking falls under our Special Event Policy, our advance purchase criteria will apply.
7.2 Notification of cancellations: Cancellations or alterations should be communicated to Guest Services at the contact details set out in Section 3 (ideally by phone) and we will do our best to accommodate your requirements subject to the cancellation charges above.
7.3 Insurance recommended: We do not operate or offer an insurance policy for cancellations. You may wish to take out your own insurance for such purposes.
8.1 Times: Check-in and check-out times are as stated within the Booking Confirmation.
8.2 Late arrivals: If you expect to arrive considerably late in the evening then please let Guest Services know in advance so we know when to expect you.
8.3 Identification: You may be asked to provide proof of identity and nationality upon check-in.
9.1. Number of Guests: Each Accommodation has a maximum number of permitted Guests as detailed during the reservation process and within your Booking Confirmation. The number of persons attending the Accommodation shall not exceed such number of Guests (with babies and children counting towards such number).
9.2 Baby equipment: A travel cot or high chairs can be made available for the charge stated during the making of the Reservation Request.
10. USE OF THE ACCOMMODATION
10.1 General behaviour: You shall ensure that use of the Accommodation and other areas around the venue is conducted in an orderly fashion without causing a nuisance and in full compliance with any directions that we may make known through instructions in the welcome book or within the Accommodation or as you may be informed by our team members.
10.2 Fire prevention: All fire exits and passageways shall be kept free from obstruction at all times and no fire appliances shall be removed or tampered with in any way.
10.3 No smoking: Smoking (including e-cigarettes) is not permitted anywhere within the Accommodation or other designated prohibited areas. A cleaning charge equal to one night accommodation will be applied where evidence of smoking in accommodation is witnessed.
10.4 Damage: Guests are required to take all reasonable precautions to ensure that no damage occurs to the Accommodation, its finishes, fittings, furniture and contents or any other property at the venue and that the Accommodation is left in a clean and tidy condition at the end of the Booking. In the event of damage or the Accommodation requiring extra cleaning beyond that reasonably expected, we may at our own option have such damage repaired or damaged items replaced or repaired or obtain extra cleaning services and charge you for the cost. A full inventory of the property is available on request.
10.5 No decoration: Nothing may be fixed to the floors, walls, ceilings or any other interior or exterior of the Accommodation by any means (including drawing pins or blu-tak).
10.6 Linen: All linen is provided including dressing gowns and towels (noting that with a travel cot a sheet and blanket is provided but guests should bring any additional bedding that they require). Should linen or dressing gowns be removed from the Accommodation you will be liable to pay on demand the amount required for us to replace the same.
10.6 Noise: Due to the Accommodations close proximity to one another, we kindly ask that noise in the evening is kept to a minimum, with no disturbance after 11pm.
10.7 No commercial use: The Accommodation (or other areas of the Venue) cannot be booked for commercial purposes nor used for commercial photoshoots without our consent, which can be given or withheld at our ultimate discretion, and which may be subject to conditions. If we discover any such usage without consent we may impose additional charges and/or request cessation of use of any images of the Accommodation or venue.
Information regarding the availability or otherwise of parking for the Accommodation shall be set out in the Booking Confirmation. Additional car parking spaces may also be found in the vicinity. Please be mindful not to block any bus stops or local residents’ or business driveways. Parking is at your own risk.
12.1 Accommodation Policy: Certain of our Accommodation welcomes well-behaved dogs as detailed in the FAQs or during the reservation process. We will not accept dogs for Accommodation other than as indicated by us and you will be refused the right to use the Accommodation if you attempt otherwise or if your dog(s) do not behave in the expected manner, in which case the provisions of Section 15.2 shall apply.
12.2 Charges: Assistance dogs are permitted without charge. Charges for other dogs shall be in accordance with the scale of charges provided by us from time to time. When you make a Reservation Request you will be given the price for dogs for your Booking. We reserve the right to review the charges from time to time but undertake to honour all Bookings at the charge quoted at the time of Booking. If you do not pay for your dogs attendance at the time of making the Booking you shall be charged upon arrival.
12.3 Venue Policy: Dogs are allowed in the bar area, but only assistance dogs are allowed in the restaurant.
13. YOUR PROPERTY
13.1 No liability: We cannot accept responsibility for any of your or the Guests property and shall not be liable for any loss or damage to property brought to the Accommodation or venue or left behind including any car or other vehicle.
13.2 Lost property: In the event that property is left behind on departure and these are recovered by the Accommodation team then we can arrange for these to be returned, to a UK address only, by secure signed for post the costs of which shall be payable by you.
14.1 Footpaths: Please stick to public footpaths when walking around the wider venue.
14.2 Other Guests: Guests must take care when exploring the venue and be mindful of other guests. If taking photographs, please be mindful of the privacy of other guests and visitors.
14.3 No smoking: Smoking is not permitted anywhere within indoor facilities of the venue.
14.4 General activity: Please be aware that the venue may provide other services to members of the public and generally. You may find reasonable activity and accompanying noise within normal working hours. However in the instance of any works taking place outside of this we will ensure to make you aware in advance of your stay.
15.1 Right to terminate: We may at any time cancel the Booking or refuse you and your Guests the right to use the Accommodation(s) during the Booking Date(s) in the event of you or any Guest failing to perform any of the obligations contained within these terms and conditions.
15.2 Consequences of termination: If we cancel the Booking or refuse the right to use pursuant to Section 15.1 above, we shall be under no obligation or liability whatsoever to you or any Guest, and neither you nor any Guest shall make any claim whatsoever against us in relation to the Booking. We shall have no liability to make any refund of amounts paid by you in connection with the Booking.
15.3 Cancellation: We reserves the right to close the Accommodation and to cancel or interrupt any Booking without notice and without any liability legal or otherwise to you or any person affected by such a cancellation (such as any Guest) in the event of war, riot, state of emergency, act of God, fire, flood, civil commotion, pandemic, epidemic, governmental restriction or where any member of the public is at risk or thought to be at risk, strike (whether official or not), accident, failure of electricity or gas or any other service to the Accommodation, however caused, or for any other reason whatsoever outside our control whereby we are unable to perform our obligations or at our discretion.
15.4 Refund upon cancellation: If we cancel or interrupt a Booking pursuant to Section 15.3 we shall let you know as soon as possible, and we shall refund in full the amount paid by you for the Booking. This shall be our full liability in this circumstance.
15.5 No liability for consequential losses: In no event shall we be liable for consequential damages of any nature for any reason whatsoever, including, but not limited to, transport costs.
16. APPLICABLE LAW
If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland. If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.
In these terms and conditions (Conditions) the following definitions shall apply:
“Accommodation” means the Cottage(s) and/or Room(s) that we may have available for hire and which You wish to hire.
“Booking” means the contract for hire of the Accommodation for the Booking Dates between You and The Fox which is formed following receipt by You of a booking confirmation email on behalf of The Fox confirming acceptance and the details of your Reservation Request.
“Booking Date(s)” means the dates that You have booked for use of the Accommodation and as confirmed in the booking confirmation email.
“Cottage” means such cottage(s) that we may have available for hire.
“Guests” means those people staying in the Accommodation.
“Reservation Request” means the request by You for hire of Accommodation for the Booking Dates which request may be made either through online reservations or via telephone booking.
“Room” means such room(s), that we may have available for hire.
“you” means the organization, company or individual who makes a booking for hire of any Accommodation and being the person responsible for the Guests and “your” shall be construed accordingly.
Online Gift Card Purchase Terms and Conditions
(last updated 20.12.2022)
1.1 What these terms cover: These are the terms and conditions on which gift cards are sold to you through use of the online checkout. Procurement of physical gift cards at the Wild Rabbit is not possible. These terms tell you who we are, how we will provide gift cards to you, how you and we may change or end the contract, what to do if there is a problem and other important information.
1.2 Why you should read them: These Terms will apply to any contract between us for the sale of gift cards. Please read these Terms carefully before ordering any gift cards. If you think that there is a mistake in these terms, please contact us to discuss.
1.3 Print or Save: You should print a copy of these Terms or save them to your computer for future reference.
1.4 Dealings as a consumer: These Terms apply if you are dealing with us as a consumer. If we supply gift cards under these terms then they are only supplied for domestic and private use.
1.6 Legal rights: As a consumer, you have legal rights. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.
2.1 Privacy Policy: Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us.
2.2 Cookie Policy: which sets out information about the cookies on our site.
2.3 Terms of website use: which sets out the basis on which the website is made available.
2.4 Other Terms: Note, separate terms and conditions apply for bookings and event and private hire bookings.
3.1 Who we are. ‘we’, ‘us’, ‘our’ means Thrip Enterprises LLP, a company registered in England and Wales under company number OC375071 and with our registered office at 25 Moorgate, London, EC2R 6AY. Our VAT number is GB139293490.
3.2 How to contact us: See our Contact Us page for details of how to contact us.
We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.
5.1 Writing includes emails: When we refer, in these Terms, to “in writing” or “written”, this will include e-mail.
5.2 How we contact you: If we have to contact you or give you notice in writing, we will do so by the contact details you provide to us in your order.
5.3 Electronic communication: For contractual purposes, you agree to electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your legal rights.
6.1 Order Process: Our website is set-up to guide you through the steps you need to place an order for gift cards with us. Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.
6.2 Your offer to buy: When you confirm and pay for your order, you offer to buy the gift cards at the prices indicated including any delivery charges that apply to your purchase.
6.3 Acknowledgement of receipt of order: After placing an order, you will receive an e-mail from us acknowledging that we have received your order. However, please note that this does not mean that your order has been accepted. Our acceptance of your order will take place as described in the paragraph below.
6.4 Acceptance of order: We will confirm our acceptance of your order by sending you an email that confirms that the gift cards are available (Dispatch Confirmation). The Contract between us will only be formed when we send you the Dispatch Confirmation.
6.5 If we cannot accept your order: If we are unable to supply you with a gift card, we will inform you of this by e-mail and we will not process your order nor charge you. If you have already paid, we will refund you the full amount as soon as possible.
7.1 Prices: We offer monetary gift cards in various denominations.
7.2 VAT changes: The price is VAT inclusive (where applicable) at the applicable current rate chargeable in the UK for the time being.
7.3 When you must pay and how you must pay: Payment can be made using the methods set out on our Payment page. Payment for the Products and all applicable delivery charges is in advance. We will not charge your debit card or credit card until we dispatch your order.
8.1 Methods of Delivery and Delivery costs: Gift cards can be purchased as an e-gift card which will be issued by email on a free of charge basis.
8.2 When we will provide the Gift Cards: E-gift cards shall generally be issued by the next day (unless during the ordering process you set a specific delivery date).
8.3 We are not liable for events outside of our control: In the event that we are unable to meet the delivery because of events outside of our control, we will contact you to let you know with a revised delivery date and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any gift cards you have paid for but not received.
8.4 Risk: Risk in digital eGift Card shall pass to you upon receipt of the email.
9.1 Legal right to cancel: As a consumer, you have a legal right to cancel a Contract during the period set out in Paragraph 9.2 below. This means that during such period, if you change your mind or for any other reason you decide you do not want to keep the eGift Card, you can notify us of your decision to cancel the Contract and receive a refund. These shall apply so long as the Gift Card has not been used at all. Used or part used Gift Cards are not able to be returned or cancelled. Advice about your legal right to cancel the Contract is available from your local Citizens’ Advice Bureau or Trading Standards office.
9.2 Cancellation Period: Your legal right to cancel a Contract starts from the date of the Dispatch Confirmation (the date on which we email you to confirm our acceptance of your order), which is when the Contract between us is formed. Your deadline for cancelling the Contract then depends on what you have ordered and how it is delivered, as set out in the table below:
| YOUR CONTRACT | END OF THE CANCELLATION PERIOD |
| Your Contract is for a single eGift Card (which is not delivered in instalments on separate days) | The end date is the end of 14 days after the day on which you receive the eGift Card. |
| Your one Contract is for eGift Card which are delivered on separate days | The end date is 14 days after the day on which you receive the last of the separate eGift Cards ordered |
You can also cancel the order before we provide the eGift Card.
9.3 How to cancel: To cancel a Contract in accordance with your legal right to do so, you just need to let us know. The easiest way to do this is to complete the cancellation form on our website here. If you use this method we will email you to confirm we have received your cancellation. You can also contact us via guest.services@thewildrabbit.co.uk or at 01608 658389 or notify us by post to tell us. If you are emailing us or writing to us please include details of your order to help us to identify it. If you send us your cancellation notice by e-mail or post, then your cancellation is effective from the date you sent us the e-mail or post the letter to us. If you call us to notify us of your cancellation, then your cancellation is effective from the date you telephone us.
9.4 Effects of cancellation: If you cancel the Contract and have not used or part used the gift card, we will:
(a) refund the price you paid for the gift card.
(b) process the refund due to you as soon as possible and, in any case, within 14 days after you inform us of your decision to cancel the Contract.
We refund you on the credit card or debit card used by you to pay.
9.5 Legal rights: Because you are a consumer, you will always have legal rights. These legal rights are not affected by your right of return and refund in this section or anything else in these Terms. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office.
10.1 We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if we both know it might happen at the time we entered into the Contract.
10.2 We are not liable for business losses. We only supply e-gift cards for domestic and private use. You agree not to use them any commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
10.3 We do not in any way exclude or limit our liability where it would be unlawful to do so which includes liability for:
(a) death or personal injury caused by our negligence;
(b) fraud or fraudulent misrepresentation;
(c) for breach of your legal rights in relation to the products including the right to receive product which are as described and match information we provided to you; of satisfactory quality; fit for any particular purpose made known to us; and
(d) defective products under the Consumer Protection Act 1987.
11.1 We may transfer this agreement to someone else. We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms. We will contact you to let you know if we plan to do this. If you are unhappy with the transfer you may contact us to end the contract within [days] of us telling you about it and we will refund you any payments you have made in advance for products not provided.
11.2 You need our consent to transfer your rights to someone else. You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.
11.3 Nobody else has any rights under this contract. This contract is between you and us. No other person shall have any rights to enforce any of its terms. Gift cards can, however, be used by a gift recipient of your choosing but the Gift Card Terms of Use shall apply.
11.4 If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
11.5 Which laws apply to this contract and where you may bring legal proceedings. Please note that these Terms are governed by English law. This means a Contract for the purchase of gift cards and any dispute or claim arising out of or in connection with it will be governed by English law. You can bring legal proceedings in the English courts. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland or Northern Ireland, you may also bring proceedings in Scotland or Northern Ireland. We will not file a copy of the Contract between us.
11.6 Fulfilment by our service provider. Please note any digital/e-gift Gift Cards purchased through our website are managed and fulfilled by Givex UK Corporation Limited – Palladium House, 1-4 Argyll Street, London W1F 7LD and registered in England with company number 05054666 (“Givex”).
Conditions of Competition
The Wild Rabbit March 2021 Competition is now closed.
Prize Draw
Private Hire T&Cs
These are the terms and conditions which apply when you wish to hire a The Wild Rabbit or any part (including private hire of The Chicken Shed) for weddings, events and other functions.
Reference to ‘‘The Wild Rabbit’ is to Thrip Enterprises LLP (registered in England with company number OC 375071) whose registered office is at 25 Moorgate, London EC2R 6AY.
Note, separate terms and conditions apply for room and cottage bookings and general restaurant bookings.
These terms may change from time to time so please review them each time you wish to host a private event at The Wild Rabbit. The terms and conditions applying shall be those in place on the date that you make your request to book.
The contract between us is set out on the completed booking form (as may be amended from time to time by agreement in writing (which may be by way of email)) and in these terms and conditions. Any special terms agreed against these standard terms and conditions shall be detailed on the Function Booking Request. In the event of any conflict between any special terms, these terms and conditions and the booking form, they shall prevail in that order unless otherwise stated in these terms.
You should read these terms carefully before you sign the Function Booking Request.
Your signature on the Function Booking Request is your acceptance of these terms and conditions and your agreement to strictly comply with them.
1.1 Please check that the details of your Function Booking Request are complete and accurate before you sign and return. The Wild Rabbit will not be liable for any delay or non-performance if you provide us with incorrect information.
1.2 You are required to sign and return the Function Booking Request and make payment of the required deposit, each by the date specified on the Function Booking Request, otherwise we may release the Event Date(s) to others. We will not accept any changes to the Function Booking Request unless we have specifically agreed in writing.
1.3 The Wild Rabbit reserves the right to refuse any Function Booking Request at its discretion without reason.
1.4 You must not resell or transfer your Booking (or any part of it). The Wild Rabbit will not honour any Bookings in such instances and do not accept any liability for doing so.
1.5 Although The Wild Rabbit will try to accommodate special requests for the initial Booking or any amendments to Bookings, the Venue, Goods and Services are subject to availability and at The Wild Rabbit’s absolute discretion and special requests may be subject to special terms (for example, when requiring a late licence extension clients are required to hire The Wild Rabbit rooms and the cottages in the immediate vicinity of The Wild Rabbit).
1.6 It is acknowledged that details as to the Booking may be amended from time to time in the run-up and during the Event as agreed by you and The Wild Rabbit. In the run-up to the Event the Running Estimate shall be updated to reflect any agreed amendments to the Booking and Daylesford will treat the amendment as confirmed by you unless you reject the updated Running Estimate within the time period specified at the time of provision of the updated Running Estimate. During the Event you acknowledge that it will not be possible for the Running Estimate to be updated and confirmed and The Wild Rabbit’s decision shall be final as to any amendment to the Booking made on the day of the Event.
1.7 Where The Wild Rabbit is able to provide goods and services through its available services and products then you may not use third party providers for such items unless The Wild Rabbit grants written consent otherwise. The Wild Rabbit may charge a surcharge in such circumstances.
1.8 In the event that The Wild Rabbit arranges for Goods and Services from third parties on your behalf, note that the terms and conditions of such third party shall apply (including, but not limited to, any cancellation terms and conditions).
1.9 For information as to suitability of the Venue for those with disabilities please view our Accessibility Statement.
2.1 Charges for the hire of the Venue and the provision of other Goods and Services (including but not limited to catering and floristry) shall, unless otherwise stated on the Function Booking Request or Running Estimate, include VAT (at the rate in force at the date of the Function Booking Request) and shall be in accordance with a scale of charges provided by The Wild Rabbit from time to time. Note, when making a Booking where the Event Date(s) is/are in a different year to the year of the Booking, the Charges may be different to those advertised to take into account anticipated costs increases to The Wild Rabbit.
2.2 When you make a Function Booking Request you will be given a total price for the Venue for the Event Date(s) you have requested and any other Goods and Services you have requested. The Wild Rabbit reserves the right to change the Charges from time to time, acting reasonably, and upon written notice to you.
2.3 At the time of Booking you will be required to pay a non-refundable deposit to the amount as set out on the Function Booking Request. This will be credited towards the total Charges payable. If you fail to pay the deposit and return the signed Function Booking Request by the date specified on the Function Booking Request, the Booking shall be deemed cancelled and cancellation charges (as determined by Clause 5) may apply.
2.4 In the planning of the Event, the final Charges payable may differ to those set out on the Function Booking Request as the Running Estimate is amended (as per Clause 1.6). The running Charges shall be updated on the Running Estimate.
2.5 If at any time, in The Wild Rabbit’s reasonable opinion, the Running Estimate becomes significantly greater than the original provisional Charges as set out on the Function Booking Request or certain Goods or Services are requested then The Wild Rabbit may ask for a further non-refundable deposit whereupon your failure to make such further deposit payment shall entitle The Wild Rabbit to cease to make any further additions or amendments to the Booking.
2.6 The balance of the Charges set out in the then latest Running Estimate shall be payable by the date set out on the Function Booking Request.
2.7 Where there are any last minute changes to the Event caused by you which results in additional costs to The Wild Rabbit, these will be passed on to you for payment.
2.8 In the event that any changes to the Booking are made after payment pursuant to Condition 2.6, The Wild Rabbit may at its discretion require payment for any such changes in advance. Otherwise any additional costs shall be invoiced in full following the Event and payable within the time period specified on the invoice.
2.9 If you fail to pay any sum on the due date before the Event, we shall be entitled to treat the agreement as having been cancelled by you on the date that the payment is due. The provisions of clause 6 of these terms shall then have affect.
2.10 Without limiting any of our other rights or remedies, if you do not pay any sum due to us on the due date, you shall be required to pay additional interest both before and after any judgement from the due date until the date on which the sum is paid (inclusive) at the rate of 2% over Barclays Bank Plc base lending rate from time to time.
3.1. Each Venue has a maximum number of permitted Guests as detailed in the events brochure or on the Function Booking Request. The number of persons attending the Venue shall not exceed such number of Guests (subject always to the remaining terms).
3.2 For large numbers of Guests, additional costs may be incurred (including but not limited to additional staffing cots).
4.1 Menus are required to be finalised a minimum of one (1) month prior to the date of the Event (unless a Booking is made for Event Date(s) falling within this time period in which case the menus shall be finalised at the time set out in the Function Booking Request).
4.2 You are required to confirm (in writing) the number of Guests attending the Event on the date indicated on the Function Booking Request (“Guest Confirmation Date”).
4.3 If numbers are not confirmed by the Guest Confirmation Date, Daylesford shall take the provisional numbers as printed on the Function Booking Request or latest Running Estimate and reserves the right to charge for such provisional numbers.
4.4 Where the number of guests confirmed to us by the Guest Confirmation Date is at least 95% of the minimum number stated on the Function Booking Request, the Charges will be adjusted proportionately (up or down).
4.5 For the purposes of the Charges, it is not possible to reduce the number of Guests after the Guest Confirmation Date. Additionally, the number of Guests cannot be increased after the Guest Confirmation Date without The Wild Rabbit’s confirmation in writing.
4.6 The Wild Rabbit shall endeavour to accommodate your request for an increased number of Guests beyond the provisional number on the Function Booking Request or following the Guest Confirmation Date but cannot guarantee that this will be possible. Upon such a request, we will confirm maximum numbers of Guests that we are able to accommodate before the Event and revise the Running Estimate accordingly. It is not always possible to cater for an unexpected increase in the number of Guests attending at short notice.
4.7 Where the number of Guests confirmed is less than 95% of the minimum number stated on the Function Booking Request, this shall be treated as a partial cancellation and the cancellation charges referred to in Clause 5 shall apply with regard to the reduction in numbers.
4.8 The Wild Rabbit catering services must be used for all food consumed at the Venue and you may not use third party caterers for food (including any celebration cakes) unless The Wild Rabbit grants written consent otherwise. The Wild Rabbit may charge a surcharge in such circumstances.
4.9 You may bring your own beverages for consumption at The Wild Rabbit but this must be confirmed no less than one (1) month prior to the Event (or upon Booking where the Event Date(s) is less than one (1) month from the date of Booking. A surcharge/corkage fee shall be payable.
4.10 A 15% service charge is payable on all catering (food and beverage) which will be added as part of the final Charges.
5.1 In the event that you cancel a Booking (or any part), any deposit paid is non-refundable. The Wild Rabbit reserves the right to impose additional cancellation charges as liquidated damages and not a penalty. Accordingly if you cancel a Booking (in full or in part) the following cancellation charges shall be payable upon demand (unless otherwise stated on the Function Request Form or Running Estimate) based on the pricing in effect on the Running Estimate at the time notification of cancellation is received by Daylesford:
120 – 91 days prior to the Event – 25% of the anticipated revenue
90 – 31 days prior to the Event – 60% of the anticipated revenue
30 – 15 days prior to the Event – 85% of the anticipated revenue
14 – 0 days prior to the Event – 100% of the anticipated revenue
Cancellation charges for third party Goods or Services arranged by The Wild Rabbit on your behalf may be different and you shall be liable according to the terms and conditions of such third party.
5.2 Cancellations or alterations should be communicated to the The Wild Rabbit events team. The Wild Rabbit will do our best to accommodate your requirements subject to the cancellation charges above.
5.3 Cancellation fees shall be invoiced and payable by the date specified on the invoice.
5.4 The Wild Rabbit does not operate or offer an insurance policy for cancellations. You may wish to take out your own insurance for such purposes.
5.5 Should The Wild Rabbit receive another booking for the Event Date(s) after cancellation by you, all or a portion of the deposit and cancellation fee may be refunded to you at the absolute discretion of The Wild Rabbit, subject to The Wild Rabbit deducting the reasonable costs and expenses incurred by The Wild Rabbit in re-booking the Venue, including but not limited to administrative costs and wasted management time.
6.1 The Venue shall be used only for the Event detailed on the Function Booking Request. You must satisfy yourself that the Venue is suitable for the purpose of the Event.
6.2 You shall inform The Wild Rabbit of any change in the type of function after the Booking has been confirmed and acknowledge that The Wild Rabbit can refuse consent to such a change.
6.3 You agree that the decision of The Wild Rabbit will be final in all matters relating to the use of the Venue.
6.4 You shall use and shall only be permitted to use the Venue on the Event Date(s) and during the times specified on the Function Booking Request. If you require access to the Venue prior to the Event for any preliminary preparation that time must be included in the Booking as the Venue will only be made available for the times stated in the Booking.
6.5 You shall ensure that your use of the Venue is conducted in an orderly fashion without causing a nuisance and in full compliance with any directions of The Wild Rabbit as you may be informed by The Wild Rabbit team.
6.6 Smoking (including e-cigarettes) is not permitted anywhere within the Venue. Designated smoking areas are provided.
6.7 You are required to take all reasonable precautions to ensure that no damage occurs to the Venue, its finishes, fittings, furniture, equipment, contents or any other property at The Wild Rabbit. In the event of damage or the Venue requiring extra cleaning beyond that reasonably expected, The Wild Rabbit may at its own option have such damage repaired or damaged items replaced or repaired or obtain extra cleaning services and charge you for the cost.
6.8 You may not display corporate branding at the Venue without express prior agreement
6.9 Any accidents occurring during set up, during the Event and during pack up must be reported to a The Wild Rabbit staff member and an accident report sheet filled in.
6.10 You must ensure that no Guest trespasses on parts of the premises not hired.
6.11 You shall ensure that free and uninhibited access is allowed for any other users of the Venue or premises that coincide with your use.
6.12 The Wild Rabbit reserves the right, without liability, to exclude or eject, as it thinks fit and reasonable, any persons from the premises whom it shall consider objectionable (including any engaged by you to perform duties at the event).
6.13 The Wild Rabbit does hold a premises licence with regard to the sale of alcohol by its personnel and for other qualifying club activities such as the playing of recorded music, entertainment facilities for dancing and making music and for the performance of live music and dance and plays. You are responsible for obtaining all other licenses and other permissions whatsoever required for any activity taking place in the Venue.
6.14 Where you are contracting any third party to provide goods or services at the Venue then prior approval of The Wild Rabbit is required which may be subject to conditions. In particular, The Wild Rabbit will want to ensure that such goods, services and suppliers are in line with The Wild Rabbit culture, ethos and values.
6.15 You must be able to demonstrate that you or those contracted by you have adequate Public Liability Insurance to cover any claims arising directly from the activities or the use of any of equipment brought into the Venue.
6.16 You shall not and shall procure that none of your Guests shall do anything which would invalidate the insurance or licences maintained by The Wild Rabbit in relation to the Venue, for example, but not limited to purchasing alcohol for those under the age of 18.
6.17 Dogs are allowed in The Chicken Shed, The Wild Rabbit bar area (not the restaurant) and the bedrooms. No animals are otherwise allowed in the Venue except for assistance dogs.
6.18 No structure, sign or notice or the like shall be erected or displayed in or outside the Venue without the approval of The Wild Rabbit.
6.19 No petrol, oil, gas or other substance of an inflammable or explosive nature shall be allowed within the Venue or immediately next to it nor any fireworks without prior approval of The Wild Rabbit.
6.20 You shall ensure that nothing is fixed to the floors, walls, ceilings or any other interior or exterior of the Venue or wider premises by means of nails, screws, drawing pins or any other means unless agreed in writing by The Wild Rabbit prior to the Event.
6.21 The Wild Rabbit and any person authorised by it shall have the right of free and unimpeded entry at all times and for all purposes to and from the Venue.
6.22 You, your Guests and any third party suppliers (and their equipment) shall vacate the Venue at the end of the Event Date(s). Any costs incurred by The Wild Rabbit due to any overstay may be chargeable to you. Your small venue dressing items can remain at the Venue but will need to be collected of the day following the Event.
7.1 The Wild Rabbit cannot accept responsibility for any of your or your Guests or suppliers property and shall not be liable for any loss or damage to property brought to the Venue or left behind including any car or other vehicle.
7.2 Any electrical equipment brought into the Venue, must be approved for use by The Wild Rabbit and must have been tested for safety and be labelled with the date of the last test. No additional lights or electrical extensions shall be used without the previous consent of The Wild Rabbit.
7.3 All equipment, fittings, etc, erected or brought into the Venue by you or third parties shall be removed immediately upon completion of the hiring unless prior agreement is made with The Wild Rabbit. In the event of you failing to clear the Venue to the satisfaction of The Wild Rabbit this shall be done by The Wild Rabbit at your sole expense and The Wild Rabbit may dispose of such items without liability.
8.1 The Wild Rabbit may at any time cancel the Booking or refuse you and your Guests the right to use the Venue during the Event Date(s) by giving you written notice (including email) in the event of you or any Guest failing to perform any of the obligations contained within these terms and conditions or if The Wild Rabbit shall consider that the Event is or is likely to be offensive, immoral or contrary to any law or regulation or is likely to be prejudicial to The Wild Rabbit’s rights as owners of the Venue or to The Wild Rabbit’s own use or occupation of the Venue.
8.2 In the event that The Wild Rabbit cancels the Booking or refuses the right to use pursuant to Condition 8.1 above, The Wild Rabbit shall be under no obligation or liability whatsoever to you or any Guest, and neither you nor any Guest shall make any claim whatsoever against The Wild Rabbit in relation to the Booking.
8.3 The Wild Rabbit reserves the right to close the Venue and to cancel or interrupt any Booking without notice and without any liability legal or otherwise to you or any person affected by such a cancellation (such as any Guest) in the event of war, riot, state of emergency, act of God, fire, flood, civil commotion or where any member of the public is at risk or thought to be at risk, strike (whether official or not), accident, failure of electricity or gas or any other service to the Venue or any delay in necessary and essential repairs of the Venue, however caused, or for any other reason whatsoever outside the control of The Wild Rabbit whereby The Wild Rabbit is unable to perform its obligations.
8.4 In the event that The Wild Rabbit cancels or interrupts a Booking pursuant to clause 8.3, The Wild Rabbit shall let you know as soon as possible and The Wild Rabbit shall refund in full amount paid by you to The Wild Rabbit. This shall be the full liability of The Wild Rabbit in this circumstance. In no event shall The Wild Rabbit be liable for consequential damages of any nature for any reason whatsoever, including transport costs.
8.5 For any other circumstance of termination by us, The Wild Rabbit shall refund you such sums as you have paid to The Wild Rabbit for the Booking as our full liability and in no event shall The Wild Rabbit be liable for consequential damages of any nature for any reason whatsoever, including but not limited to, transport costs.
The Wild Rabbit process information about you that you provide when making a Booking in accordance with our privacy policy and cookie policy. By providing this information you consent (on your behalf and on behalf of each member of your group) to such processing and you warrant that all information provided by you is accurate.
Please note that these Terms are governed by English law. This means a Contract for a Booking and any dispute or claim arising out of or in connection with it will be governed by English law. You can bring legal proceedings in respect of the Booking in the English courts.
These terms and conditions shall be binding upon you and all Guests subject to any overriding provisions expressly agreed with The Wild Rabbit team in writing.
In these terms and conditions (Conditions) the following definitions shall apply:
“Booking” means the contract for hire of the Venue and the provision of the Goods and Services for the Event Date(s) between You and The Wild Rabbit which is formed following receipt by you of a booking confirmation email or signed Function Booking Request on behalf of The Wild Rabbit confirming acceptance and the details of your Function Booking Request and which may be amended from time to time by agreement of you and The Wild Rabbit in writing (which may be by way of email);
“Charges” means the amount payable by you for the Venue and Services as initially stated on the Booking and as may be adjusted from time to time in accordance with these Conditions;
“Event” means the purpose for which the Venue has been hired;
“Event Date(s)” means the dates that you have booked for use of the Venue and as confirmed in the Booking;
“Function Booking Request” means the initial booking form for hire of the Venue for the Event setting out Venue, Event Date(s), initially required Goods and Services, minimum and provisional Guest numbers and any special terms;
“Goods” means any goods to be provided by The Wild Rabbit in connection with the Event which are intended to become yours or your Guests ownership following the Event;
“Guests” means those people attending the Venue for the Event at your invitation;
“Running Estimate” means the updated detail of the Event including Goods and Services, and related Charges;
“Services” means such catering, floristry, equipment provision (including but not limited to crockery, glassware, cutlery, linen) and other services to be provided by The Wild Rabbit to you in connection with the Event as detailed in the Booking;
“you” means the organisation, company or individual who makes a booking for hire of the Venue as named on the Function Booking Request and being the person responsible for the Guests and “your” shall be construed accordingly;
“Venue” means any or all of the venue locations that The Wild Rabbit may have available for hire as set out in the events brochure and which you wish to hire as set out in the Booking.
