Terms & Conditions

Conditions of Competition

The Wild Rabbit August 2020 Competition
Prize Draw

1. The Prize Draw is a chance to win one prize of a one-night stay for two people sharing (each over 18 and proof of age will be required), including breakfast, in a room at The Wild Rabbit. The winner will receive a bottle of Rosé de Leoube on arrival. The prize excludes lunch, dinner, add-ons, subsistence and travel costs. All Additional expenses outside of the competition prize will be charged at a normal rate. The one night stay applies to Sunday, Monday, Tuesday, Wednesday and Thursday nights and is subject to availability outside of peak season or dates (at The Wild Rabbit discretion). The prize is valid until for 12 months from the date of award and the date of arrival must be pre-booked and agreed by The Wild Rabbit. Attendance is also subject to travel permissions being obtained (for example, necessary visas). Copies of passports and, where relevant, visas, for all travellers will need to be presented to The Wild Rabbit within two (2) weeks of notification of success, failing which The Wild Rabbit may redraw the Prize Draw.
2. The Prize Draw period begins on the date of the Instagram post and closes on 28th August 2020 (“Closing Date”). Late entries will not be accepted.
3. To enter the Prize Draw you must enter via the competition page via www.thewildrabbit.co.uk by the Closing Date.
4. You will receive one entry into the Prize Draw.
5. The winner will be drawn at random as soon as reasonably practical following the Closing Date.
6. The Prize is awarded ‘as is’ with no warranty or guarantee, either express or implied. No substitution or transfer is permitted, the prizes are non-exchangeable and there is no cash alternative to the prize.
7. The winner will be notified via the email provided during the entry process. The Wild Rabbit reserves the right to re-draw the prize if the winner cannot be contacted within a period of 5 days (which shall be in the sole discretion of The Wild Rabbit).
8. The Prize Draw is open to individuals aged 18 years or over other than employees of The Wild Rabbit or their immediate families.
9. Entries into the Prize Draw through agents or third parties will be invalid.
10. As the promoter of the Prize Draw, The Wild Rabbit reserves the right to substitute the Prize with another prize of similar value in the event the original Prize offered is not available. The Wild Rabbit reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Prize Draw with or without prior notice due to reasons outside of its control (including, without limitation, in the case of anticipated, suspected or actual fraud).
11. The Wild Rabbit is not responsible for the winners failure to claim the prize within the competition deadline.
12. Entrants accept that, if they win, The Wild Rabbit will have the right to use their name and country of residence for the purposes of announcing the winner. The winner may be required to participate in reasonable publicity relating to the Prize Draw.
13. The decision of The Wild Rabbit is final and binding in all matters relating to this Prize Draw.
14. Any queries regarding the Prize Draw should be sent to theteam@thewildrabbit.co.uk
15. The prize winners’ name only (no further details will be provided) may be obtained by written request by sending a self-addressed envelope to the Prize Draw address up to 30 days after the Closing Date.
16. By entering the draw you consent to our processing of your information for the purposes of the Prize Draw.
17. By deciding to enter into the Prize Draw you agree to be bound by these terms and conditions and acknowledge and agree that neither The Wild Rabbit nor Instagram shall be responsible for any loss, damage, injury or disappointment suffered by any entrant resulting from entering the Prize Draw.
18. The Prize Draw is organized and promoted by Thrip Enterprises LLP whose registered office is at 25 Moorgate, London EC2R 6AY (please do not send entries to this address).
19. These terms and conditions are governed by the laws of England and Wales, any disputes arising under or in connection with them shall be subject to the exclusive jurisdiction of the courts of England.

Conditions of Booking

These are the terms and conditions which apply when you wish to hire our Cottages and whether you use our online reservation service or telephone booking.

Reference to ‘Daylesford’ is to Daylesford Organic Limited (registered in England with company number 3868901) whose registered office is at 19 Mossop Street, London SW3 2LY.

Note, separate terms and conditions apply for private hire of the Daylesford venues, Haybarn and general admission cookery school and workshop bookings.

These terms may change from time to time so please review them each time you wish to hire a Cottage. The terms and conditions applying shall be those in place on the date that you make your request to book.

You should read these terms carefully before you make a booking.

By making a booking you are accepting these terms and conditions and agreeing to strictly comply with them.

1. Reservations

1.1    Bookings are required to be for a minimum stay of three nights on the weekend (arrival on a Friday) and four nights midweek (arrival on a Monday).  Seven night bookings are also available either commencing on a Friday or Monday.

1.2    Please check that the details of your Reservation Request are complete and accurate before you fully submit. Daylesford will not be liable for any delay or non-performance if you provide us with incorrect information.

1.3    Daylesford will confirm our acceptance of your Reservation Request by sending you a booking confirmation email to the email address that you provide during the reservation process. The Booking is then in force.  Daylesford reserves the right to refuse any Reservation Request at its discretion without reason.

1.4    You or any of your Guests must not resell or transfer your reservation (or any part of it) nor advertise, market or otherwise offer any Cottage either on its own or as part of a combined offer. Daylesford will not honour any reservations made in this way and do not accept any liability for doing so. If you are a Tour Operator and wish to book a Cottage you should contact the Daylesford team directly on 01608 731717 or daylesfordcottages@daylesford.com.

1.5    Although Daylesford will try to accommodate special requests, all Cottages are subject to availability.

1.6    We have one cottage that is suitable for use by persons with reduced mobility, The Egg Store is all on ground floor level, but please be aware it has a full size bath with an overhead shower. Please do telephone if you have specific requirements. Our staff are happy to help and give best advice..

2. Charges

2.1    Charges for the hire of the Cottages and any other goods and services to be provided by Daylesford include VAT (at the rate in force at the time of payment) and shall be in accordance with a scale of charges provided by Daylesford from time to time. When you make a Reservation Request you will be given a total price for the Cottage(s) and the Booking Dates you have requested. Daylesford reserves the right to review the charges from time to time but undertakes to honour all bookings at the charge quoted at the time of booking.

2.2    Daylesford requires full payment of the charges at the time of making your Reservation Request.  Payment may be made by any of the following methods: Visa, Delta, Electron, Paypal, Mastercard, Eurocard, Maestro. In the event that your Reservation Request is not confirmed to a Booking a full refund will be given.

2.3    With regard to the scale of charges payable:

Low Season is considered to be January, February and November

Peak Season is considered to be Easter and Christmas (being a week either side of Easter weekend and Christmas Day) and also the week of the Cheltenham Festival and Big Feastival, all half term holidays and bank holiday weekends.

High Season is all remaining periods.

3. Classes and Other Provisions

3.1    The Charges include one class per adult Guest in the Bamford Haybarn Spa, such class being a choice from a defined list of class choices as set by Daylesford which will be provided to you.

3.2    The value of the class(es) is not refundable and not exchangeable and may not be used towards payment of any other activity upon the Daylesford estate even if you or any Guest chose not to take the class(es).

3.3    Daylesford will seek to ensure class times at the Bamford Haybarn Spa at times convenient for each Guest.  On the rare occasion that an appointment is not available during the stay then the cottage team will contact you.

3.4    An itinerary will be provided upon completion of your booking.

3.5    The Charges include a welcome pack of a few items and amenities as further detailed on our Website.

4. Cancellation & Charges

4.1    In the event that you cancel the Booking, Daylesford may charge a cancellation administration fee of £75 and reserves the right to further impose cancellation charges. Accordingly, if you cancel a Booking:

4.1.1      more than six weeks prior to the booking date the full amount paid by you shall be refunded (less the £75 cancellation administration charge);

4.1.2      more than 22 days but less than 6 weeks before the booking date, 50% of the full hire charge will be refundable (less the £75 cancellation administration charge);

4.1.3     less than 22 days before the booking date the full hire charge will be payable and no amount shall be refunded.

4.2    Should Daylesford receive another booking for the booking dates after cancellation by you or there are unforeseen circumstances out of your control being the reason for cancellation, all or a portion of the advance fee may be refunded to you in addition to the amounts detailed above at the absolute discretion of Daylesford.

4.3    Cancellations or alternations should be communicated to the Daylesford team directly on 01608 731 700 or DAYLESFORDCOTTAGES@DAYLESFORD.CO.UK and Daylesford will do our best to accommodate your requirements subject to the cancellation charges above.

4.4    Daylesford do not operate or offer an insurance policy for cancellations. You may wish to take out your own insurance for such purposes.

5. Check in & Check out

5.1    Check-in and check-out times are as follows:

Check-In – 4pm onwards (noting that the accommodation team may meet Guests between 4pm and 6pm but thereafter keys will be left securely for you to collect independently)

Departure – by 10am on the final morning of the stay

5.2    If you expect to arrive considerably late in the evening then please let the cottage team know in advance so we know when to expect you.

5.3    Access and key instructions will be provided upon completion of your booking.

5.4    You may be asked to provide proof of identity and nationality upon check-in.

6. Number of Guests

6.1    Each Cottage has a maximum number of permitted Guests as indicated on the Website. The number of persons attending the Cottage shall not exceed the number of Guests agreed at the time of Booking.

6.2    Babies and children are welcome but are included towards the total number of Guests.

7. Use of the Cottage

7.1    You shall ensure that your use of the Cottage, any other Daylesford property and other facilities at the estate is conducted in an orderly fashion without causing a nuisance and such use is in full compliance with any directions of Daylesford as may be made known through instructions in the welcome book or on signage within the Cottage and estate or as you may be informed by the Daylesford team.

7.2    All fire exits and passageways shall be kept free from obstruction at all times and no fire appliances shall be removed or tampered with in any way.

7.3    Smoking (including e-cigarettes) is not permitted anywhere within the Cottage(s) but is permitted in the Cottage garden. Please dispose of cigarettes responsibly.  Smoking inside of a Cottage may result in an additional charge for cleaning.

7.4    Guests are required to take all reasonable precautions to ensure that no damage occurs to the Cottage(s), its finishes, fittings, furniture, contents, any bikes or any other property at Daylesford.  In the event of damage or the Cottage requiring extra cleaning beyond that reasonably expected, Daylesford may at its own option have such damage repaired or damaged items replaced or repaired or obtain extra cleaning services and charge you for the cost.

7.5    Nothing may be fixed to the floors, walls, ceilings or any other interior or exterior of the Cottage by any means (including drawing pins or blu-tak) unless agreed by the cottage team.

7.6    Daylesford and the cottage team may enter the Cottage(s) during the period of booking in the case of emergencies or other reasonable circumstances.

7.7    All linen is provided including dressing gowns and towels (although please note not bedding for travel cot). Should linen or dressing gowns be removed from the cottages Daylesford are entitled to seek reimbursement from you for the cost of the same.

7.8    Due to the cottages close proximity to one another, we kindly ask that noise in the evening is kept to a minimum, with no disturbance after 11pm.

8. Car parking

Each cottage is provided with a car parking space via the designated drive separate from the Farmshop car park. Please note the Farmshop car park gates are locked overnight and not opened until 8am. Parking is at your own risk.

9. Dogs

9.1    Assistance dogs are permitted without charge.

9.2    Small to medium sized well-behaved and controlled dogs (no bigger than a Labrador) are welcome at a charge of £30 per dog per stay to a maximum of two dogs (except the Egg Store which is a maximum of one).  This charge is subject to amendment from time to time.

9.3    Daylesford may at any time cancel the booking or refuse you and your Guests during the period covered by the booking the right to use the Cottage(s) hired in the event of your dog not behaving in the expected manner.

9.4    In the event that Daylesford cancels the booking or refuses the right to use the Cottage(s) pursuant to Condition 9.3 above, Daylesford shall be under no obligation or liability whatsoever to you or any guest, and neither you nor any Guest shall make any claim whatsoever against Daylesford in relation to the booking. In no event shall Daylesford be liable for consequential damages of any nature for any reason whatsoever, including but not limited to, transport costs.

10. Your Property

10.1  Daylesford cannot accept responsibility for any of your or the Guests property and shall not be liable for any loss or damage to property brought to the Cottage or left behind including any car or other vehicle.

10.2  In the event that property is left behind on departure and these are recovered by the cottage team then we can arrange for these to be returned to you, to a UK address only, by secure signed for post at a charge of £8.

11. Termination by Daylesford

11.1  Daylesford may at any time cancel the Booking or refuse you and your Guests the right to use the Cottage(s) during the Booking Date(s) in the event of you or any Guest failing to perform any of the obligations contained within these terms and conditions.

11.2  In the event that Daylesford cancels the Booking or refuses the right to use pursuant to Condition 11.1 above, Daylesford shall be under no obligation or liability whatsoever to you or any Guest, and neither you nor any Guest shall make any claim whatsoever against Daylesford in relation to the Booking. Daylesford shall have no liability to make any refund of amounts paid by you in connection with the Booking.

11.3   Daylesford reserves the right to close the Cottage and to cancel or interrupt any Booking without notice and without any liability legal or otherwise to you or any person affected by such a cancellation (such as any Guest) in the event of war, riot, state of emergency, act of God, fire, flood, civil commotion or where any member of the public is at risk or thought to be at risk, strike (whether official or not), accident, failure of electricity or gas or any other service to the Cottage, however caused, or for any other reason whatsoever outside the control of Daylesford whereby Daylesford is unable to perform its obligations.

11.4   In the event that Daylesford cancels or interrupts a Booking pursuant to Condition 11.3 Daylesford shall let you know as soon as possible and Daylesford shall refund in full the amount paid by you to Daylesford for the Booking.  This shall be the full liability of Daylesford in this circumstance.

11.5  For any other circumstance of termination by us Daylesford shall refund you such sums as you have paid to Daylesford for the Booking as our full liability.

11.6  In no event shall Daylesford be liable for consequential damages of any nature for any reason whatsoever, including but not limited to, transport costs.

12. Data Protection

Daylesford processes information about you that you provide when making a reservation and/or upon check in at our Cottages in accordance with our privacy policy and cookie policy.

13. Estate

13.1  Daylesford is a working farm and accordingly you and the guests must take care when exploring the site and be mindful of farm machinery and animals.

13.2  Please stick to public footpaths.

13.3  Smoking is not permitted anywhere within indoor facilities on the estate.

13.4  If taking photographs, please be mindful of the privacy of other guests and visitors.

13.5  Please be aware that Daylesford is a working farm and a developing site.  You may find reasonable activity and accompanying noise within normal working hours. However in the instance of any works taking place outside of this we will ensure to make you aware in advance of your stay.

14. Baby Equipment

Please advise in advance if you require a travel cot or high chairs, which are available at no extra charge. Bedding is not supplied for the travel cot.

15. Governing Law

Please note that these Terms are governed by English law. This means a Contract for a Booking through our site and any dispute or claim arising out of or in connection with it will be governed by English law.  You can bring legal proceedings in respect of the Booking in the English courts. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland. We will not file a copy of the Contract between us.

16. General

These terms and conditions shall be binding upon you and all Guests subject to any overriding provisions expressly agreed with the Daylesford team in writing.

17. Definitions & Interpretations

In these terms and conditions (CONDITIONS) the following definitions shall apply:

“BOOKING” means the contract for hire of the Cottage(s) for the Booking Dates between you and Daylesford which if formed following receipt by you of a booking confirmation email on behalf of Daylesford confirming acceptance and the details of your Reservation Request;

“BOOKING DATE(S)” means the dates that you have booked for use of the Cottage(s) and as confirmed in the booking confirmation email;

“COTTAGE” means such cottage(s) that Daylesford may have available for hire and which you wish to hire;

“GUESTS” means those people staying in the Cottage(s);

“RESERVATION REQUEST” means the request by You for hire of Cottage(s) for the Booking Dates which request may be made either through online reservations or via telephone booking;

“YOU” means the organisation, company or individual who makes a booking for hire of any Cottage(s) and being the person responsible for the Guests and ‘your’ shall be construed accordingly.

Private Hire T&Cs

These are the terms and conditions which apply when you wish to hire a The Wild Rabbit or any part (including private hire of The Chicken Shed) for weddings, events and other functions.

Reference to ‘‘The Wild Rabbit’ is to Thrip Enterprises LLP (registered in England with company number OC 375071) whose registered office is at 25 Moorgate, London EC2R 6AY.

Note, separate terms and conditions apply for room and cottage bookings and general restaurant bookings.

These terms may change from time to time so please review them each time you wish to host a private event at The Wild Rabbit.  The terms and conditions applying shall be those in place on the date that you make your request to book.

The contract between us is set out on the completed booking form (as may be amended from time to time by agreement in writing (which may be by way of email)) and in these terms and conditions.  Any special terms agreed against these standard terms and conditions shall be detailed on the Function Booking Request.   In the event of any conflict between any special terms, these terms and conditions and the booking form, they shall prevail in that order unless otherwise stated in these terms.

You should read these terms carefully before you sign the Function Booking Request.

Your signature on the Function Booking Request is your acceptance of these terms and conditions and your agreement to strictly comply with them.

1. Booking

1.1     Please check that the details of your Function Booking Request are complete and accurate before you sign and return.  The Wild Rabbit will not be liable for any delay or non-performance if you provide us with incorrect information.

1.2     You are required to sign and return the Function Booking Request and make payment of the required deposit, each by the date specified on the Function Booking Request, otherwise we may release the Event Date(s) to others.  We will not accept any changes to the Function Booking Request unless we have specifically agreed in writing.

1.3     The Wild Rabbit reserves the right to refuse any Function Booking Request at its discretion without reason.

1.4     You must not resell or transfer your Booking (or any part of it).  The Wild Rabbit will not honour any Bookings in such instances and do not accept any liability for doing so.

1.5     Although The Wild Rabbit will try to accommodate special requests for the initial Booking or any amendments to Bookings, the Venue, Goods and Services are subject to availability and at The Wild Rabbit’s absolute discretion and special requests may be subject to special terms (for example, when requiring a late licence extension clients are required to hire  The Wild Rabbit rooms and the cottages in the immediate vicinity of The Wild Rabbit).

1.6     It is acknowledged that details as to the Booking may be amended from time to time in the run-up and during the Event as agreed by you and The Wild Rabbit.  In the run-up to the Event the Running Estimate shall be updated to reflect any agreed amendments to the Booking and Daylesford will treat the amendment as confirmed by you unless you reject the updated Running Estimate within the time period specified at the time of provision of the updated Running Estimate.  During the Event you acknowledge that it will not be possible for the Running Estimate to be updated and confirmed and The Wild Rabbit’s decision shall be final as to any amendment to the Booking made on the day of the Event.

1.7     Where The Wild Rabbit is able to provide goods and services through its available services and products then you may not use third party providers for such items unless The Wild Rabbit grants written consent otherwise.  The Wild Rabbit may charge a surcharge in such circumstances.

1.8     In the event that The Wild Rabbit arranges for Goods and Services from third parties on your behalf, note that the terms and conditions of such third party shall apply (including, but not limited to, any cancellation terms and conditions).

1.9     For information as to suitability of the Venue for those with disabilities please view our Accessibility Statement.

2. Charges

2.1     Charges for the hire of the Venue and the provision of other Goods and Services (including but not limited to catering and floristry) shall, unless otherwise stated on the Function Booking Request or Running Estimate, include VAT (at the rate in force at the date of the Function Booking Request) and shall be in accordance with a scale of charges provided by The Wild Rabbit from time to time.  Note, when making a Booking where the Event Date(s) is/are in a different year to the year of the Booking, the Charges may be different to those advertised to take into account anticipated costs increases to The Wild Rabbit.

2.2     When you make a Function Booking Request you will be given a total price for the Venue for the Event Date(s) you have requested and any other Goods and Services you have requested.  The Wild Rabbit reserves the right to change the Charges from time to time, acting reasonably, and upon written notice to you.

2.3     At the time of Booking you will be required to pay a non-refundable deposit to the amount as set out on the Function Booking Request.  This will be credited towards the total Charges payable.  If you fail to pay the deposit and return the signed Function Booking Request by the date specified on the Function Booking Request, the Booking shall be deemed cancelled and cancellation charges (as determined by Clause 5) may apply.

2.4     In the planning of the Event, the final Charges payable may differ to those set out on the Function Booking Request as the Running Estimate is amended (as per Clause 1.6).  The running Charges shall be updated on the Running Estimate.

2.5     If at any time, in The Wild Rabbit’s reasonable opinion, the Running Estimate becomes significantly greater than the original provisional Charges as set out on the Function Booking Request or certain Goods or Services are requested then The Wild Rabbit may ask for a further non-refundable deposit whereupon your failure to make such further deposit payment shall entitle The Wild Rabbit to cease to make any further additions or amendments to the Booking.

2.6     The balance of the Charges set out in the then latest Running Estimate shall be payable by the date set out on the Function Booking Request.

2.7     Where there are any last minute changes to the Event caused by you which results in additional costs to The Wild Rabbit, these will be passed on to you for payment.

2.8     In the event that any changes to the Booking are made after payment pursuant to Condition 2.6, The Wild Rabbit may at its discretion require payment for any such changes in advance.  Otherwise any additional costs shall be invoiced in full following the Event and payable within the time period specified on the invoice.

2.9     If you fail to pay any sum on the due date before the Event, we shall be entitled to treat the agreement as having been cancelled by you on the date that the payment is due. The provisions of clause 6 of these terms shall then have affect.

2.10    Without limiting any of our other rights or remedies, if you do not pay any sum due to us on the due date, you shall be required to pay additional interest both before and after any judgement from the due date until the date on which the sum is paid (inclusive) at the rate of 2% over Barclays Bank Plc base lending rate from time to time.

3. Number of guests

3.1.    Each Venue has a maximum number of permitted Guests as detailed in the events brochure or on the Function Booking Request.  The number of persons attending the Venue shall not exceed such number of Guests (subject always to the remaining terms).

3.2     For large numbers of Guests, additional costs may be incurred (including but not limited to additional staffing cots).

4. Catering and other goods and services which are provided on a per guest basis

4.1     Menus are required to be finalised a minimum of one (1) month prior to the date of the Event (unless a Booking is made for Event Date(s) falling within this time period in which case the menus shall be finalised at the time set out in the Function Booking Request).

4.2     You are required to confirm (in writing) the number of Guests attending the Event on the date indicated on the Function Booking Request (“Guest Confirmation Date”).

4.3     If numbers are not confirmed by the Guest Confirmation Date, Daylesford shall take the provisional numbers as printed on the Function Booking Request or latest Running Estimate and reserves the right to charge for such provisional numbers.

4.4     Where the number of guests confirmed to us by the Guest Confirmation Date is at least 95% of the minimum number stated on the Function Booking Request, the Charges will be adjusted proportionately (up or down).

4.5     For the purposes of the Charges, it is not possible to reduce the number of Guests after the Guest Confirmation Date.  Additionally, the number of Guests cannot be increased after the Guest Confirmation Date without The Wild Rabbit’s confirmation in writing.

4.6     The Wild Rabbit shall endeavour to accommodate your request for an increased number of Guests beyond the provisional number on the Function Booking Request or following the Guest Confirmation Date but cannot guarantee that this will be possible. Upon such a request, we will confirm maximum numbers of Guests that we are able to accommodate before the Event and revise the Running Estimate accordingly.   It is not always possible to cater for an unexpected increase in the number of Guests attending at short notice.

4.7     Where the number of Guests confirmed is less than 95% of the minimum number stated on the Function Booking Request, this shall be treated as a partial cancellation and the cancellation charges referred to in Clause 5 shall apply with regard to the reduction in numbers.

4.8     The Wild Rabbit catering services must be used for all food consumed at the Venue and you may not use third party caterers for food (including any celebration cakes) unless The Wild Rabbit grants written consent otherwise.  The Wild Rabbit may charge a surcharge in such circumstances.

4.9     You may bring your own beverages for consumption at The Wild Rabbit but this must be confirmed no less than one (1) month prior to the Event (or upon Booking where the Event Date(s) is less than one (1) month from the date of Booking.  A surcharge/corkage fee shall be payable.

4.10    A 15% service charge is payable on all catering (food and beverage) which will be added as part of the final Charges.

5. Cancellation & Charges

5.1     In the event that you cancel a Booking (or any part), any deposit paid is non-refundable.  The Wild Rabbit reserves the right to impose additional cancellation charges as liquidated damages and not a penalty.  Accordingly if you cancel a Booking (in full or in part) the following cancellation charges shall be payable upon demand (unless otherwise stated on the Function Request Form or Running Estimate) based on the pricing in effect on the Running Estimate at the time notification of cancellation is received by Daylesford:

120 – 91 days prior to the Event – 25% of the anticipated revenue

90 – 31 days prior to the Event – 60% of the anticipated revenue

30 – 15 days prior to the Event – 85% of the anticipated revenue

14 – 0 days prior to the Event – 100% of the anticipated revenue

Cancellation charges for third party Goods or Services arranged by The Wild Rabbit on your behalf may be different and you shall be liable according to the terms and conditions of such third party.

5.2     Cancellations or alterations should be communicated to the The Wild Rabbit events team.  The Wild Rabbit will do our best to accommodate your requirements subject to the cancellation charges above.

5.3     Cancellation fees shall be invoiced and payable by the date specified on the invoice.

5.4     The Wild Rabbit does not operate or offer an insurance policy for cancellations.  You may wish to take out your own insurance for such purposes.

5.5     Should The Wild Rabbit receive another booking for the Event Date(s) after cancellation by you, all or a portion of the deposit and cancellation fee may be refunded to you at the absolute discretion of The Wild Rabbit, subject to The Wild Rabbit deducting the reasonable costs and expenses incurred by The Wild Rabbit in re-booking the Venue, including but not limited to administrative costs and wasted management time.

6. Use of the venue

6.1     The Venue shall be used only for the Event detailed on the Function Booking Request.  You must satisfy yourself that the Venue is suitable for the purpose of the Event.

6.2     You shall inform The Wild Rabbit of any change in the type of function after the Booking has been confirmed and acknowledge that The Wild Rabbit can refuse consent to such a change.

6.3     You agree that the decision of The Wild Rabbit will be final in all matters relating to the use of the Venue.

6.4     You shall use and shall only be permitted to use the Venue on the Event Date(s) and during the times specified on the Function Booking Request.  If you require access to the Venue prior to the Event for any preliminary preparation that time must be included in the Booking as the Venue will only be made available for the times stated in the Booking.

6.5     You shall ensure that your use of the Venue is conducted in an orderly fashion without causing a nuisance and in full compliance with any directions of The Wild Rabbit as you may be informed by The Wild Rabbit team.

6.6     Smoking (including e-cigarettes) is not permitted anywhere within the Venue.  Designated smoking areas are provided.

6.7     You are required to take all reasonable precautions to ensure that no damage occurs to the Venue, its finishes, fittings, furniture, equipment, contents or any other property at The Wild Rabbit.  In the event of damage or the Venue requiring extra cleaning beyond that reasonably expected, The Wild Rabbit may at its own option have such damage repaired or damaged items replaced or repaired or obtain extra cleaning services and charge you for the cost.

6.8     You may not display corporate branding at the Venue without express prior agreement

6.9     Any accidents occurring during set up, during the Event and during pack up must be reported to a The Wild Rabbit staff member and an accident report sheet filled in.

6.10    You must ensure that no Guest trespasses on parts of the premises not hired.

6.11    You shall ensure that free and uninhibited access is allowed for any other users of the Venue or premises that coincide with your use.

6.12    The Wild Rabbit reserves the right, without liability, to exclude or eject, as it thinks fit and reasonable, any persons from the premises whom it shall consider objectionable (including any engaged by you to perform duties at the event).

6.13    The Wild Rabbit does hold a premises licence with regard to the sale of alcohol by its personnel and for other qualifying club activities such as the playing of recorded music, entertainment facilities for dancing and making music and for the performance of live music and dance and plays.  You are responsible for obtaining all other licenses and other permissions whatsoever required for any activity taking place in the Venue.

6.14    Where you are contracting any third party to provide goods or services at the Venue then prior approval of The Wild Rabbit is required which may be subject to conditions.  In particular, The Wild Rabbit will want to ensure that such goods, services and suppliers are in line with The Wild Rabbit culture, ethos and values.

6.15    You must be able to demonstrate that you or those contracted by you have adequate Public Liability Insurance to cover any claims arising directly from the activities or the use of any of equipment brought into the Venue.

6.16    You shall not and shall procure that none of your Guests shall do anything which would invalidate the insurance or licences maintained by The Wild Rabbit in relation to the Venue, for example, but not limited to purchasing alcohol for those under the age of 18.

6.17    Dogs are allowed in The Chicken Shed, The Wild Rabbit bar area (not the restaurant) and the bedrooms.  No animals are otherwise allowed in the Venue except for assistance dogs.

6.18    No structure, sign or notice or the like shall be erected or displayed in or outside the Venue without the approval of The Wild Rabbit.

6.19    No petrol, oil, gas or other substance of an inflammable or explosive nature shall be allowed within the Venue or immediately next to it nor any fireworks without prior approval of The Wild Rabbit.

6.20    You shall ensure that nothing is fixed to the floors, walls, ceilings or any other interior or exterior of the Venue or wider premises by means of nails, screws, drawing pins or any other means unless agreed in writing by The Wild Rabbit prior to the Event.

6.21    The Wild Rabbit and any person authorised by it shall have the right of free and unimpeded entry at all times and for all purposes to and from the Venue.

6.22    You, your Guests and any third party suppliers (and their equipment) shall vacate the Venue at the end of the Event Date(s).  Any costs incurred by The Wild Rabbit due to any overstay may be chargeable to you.  Your small venue dressing items can remain at the Venue but will need to be collected of the day following the Event.

7. Your property & equipment

7.1     The Wild Rabbit cannot accept responsibility for any of your or your Guests or suppliers property and shall not be liable for any loss or damage to property brought to the Venue or left behind including any car or other vehicle.

7.2     Any electrical equipment brought into the Venue, must be approved for use by The Wild Rabbit and must have been tested for safety and be labelled with the date of the last test.  No additional lights or electrical extensions shall be used without the previous consent of The Wild Rabbit.

7.3     All equipment, fittings, etc, erected or brought into the Venue by you or third parties shall be removed immediately upon completion of the hiring unless prior agreement is made with The Wild Rabbit. In the event of you failing to clear the Venue to the satisfaction of The Wild Rabbit this shall be done by The Wild Rabbit at your sole expense and The Wild Rabbit may dispose of such items without liability.

8. Termination by The Wild Rabbit

8.1     The Wild Rabbit may at any time cancel the Booking or refuse you and your Guests the right to use the Venue during the Event Date(s) by giving you written notice (including email) in the event of you or any Guest failing to perform any of the obligations contained within these terms and conditions or if The Wild Rabbit shall consider that the Event is or is likely to be offensive, immoral or contrary to any law or regulation or is likely to be prejudicial to The Wild Rabbit’s rights as owners of the Venue or to The Wild Rabbit’s own use or occupation of the Venue.

8.2     In the event that The Wild Rabbit cancels the Booking or refuses the right to use pursuant to Condition 8.1 above, The Wild Rabbit shall be under no obligation or liability whatsoever to you or any Guest, and neither you nor any Guest shall make any claim whatsoever against The Wild Rabbit in relation to the Booking.

8.3     The Wild Rabbit reserves the right to close the Venue and to cancel or interrupt any Booking without notice and without any liability legal or otherwise to you or any person affected by such a cancellation (such as any Guest) in the event of war, riot, state of emergency, act of God, fire, flood, civil commotion or where any member of the public is at risk or thought to be at risk, strike (whether official or not), accident, failure of electricity or gas or any other service to the Venue or any delay in necessary and essential repairs of the Venue, however caused, or for any other reason whatsoever outside the control of The Wild Rabbit whereby The Wild Rabbit is unable to perform its obligations.

8.4     In the event that The Wild Rabbit cancels or interrupts a Booking pursuant to clause 8.3, The Wild Rabbit shall let you know as soon as possible and The Wild Rabbit shall refund in full amount paid by you to The Wild Rabbit.  This shall be the full liability of The Wild Rabbit in this circumstance. In no event shall The Wild Rabbit be liable for consequential damages of any nature for any reason whatsoever, including transport costs.

8.5     For any other circumstance of termination by us, The Wild Rabbit shall refund you such sums as you have paid to The Wild Rabbit for the Booking as our full liability and in no event shall The Wild Rabbit be liable for consequential damages of any nature for any reason whatsoever, including but not limited to, transport costs.

9. Data Protection

The Wild Rabbit process information about you that you provide when making a Booking in accordance with our privacy policy and cookie policy.  By providing this information you consent (on your behalf and on behalf of each member of your group) to such processing and you warrant that all information provided by you is accurate.

10. Governing Law

Please note that these Terms are governed by English law. This means a Contract for a Booking and any dispute or claim arising out of or in connection with it will be governed by English law.  You can bring legal proceedings in respect of the Booking in the English courts.

11. General

These terms and conditions shall be binding upon you and all Guests subject to any overriding provisions expressly agreed with The Wild Rabbit team in writing.

12. Definitions & Interpretations

In these terms and conditions (Conditions) the following definitions shall apply:

“Booking” means the contract for hire of the Venue and the provision of the Goods and Services for the Event Date(s) between You and The Wild Rabbit which is formed following receipt by you of a booking confirmation email or signed Function Booking Request on behalf of The Wild Rabbit confirming acceptance and the details of your Function Booking Request and which may be amended from time to time by agreement of you and The Wild Rabbit in writing (which may be by way of email);

“Charges” means the amount payable by you for the Venue and Services as initially stated on the Booking and as may be adjusted from time to time in accordance with these Conditions;

“Event” means the purpose for which the Venue has been hired;

“Event Date(s)” means the dates that you have booked for use of the Venue and as confirmed in the Booking;

“Function Booking Request” means the initial booking form for hire of the Venue for the Event setting out Venue, Event Date(s), initially required Goods and Services, minimum and provisional Guest numbers and any special terms;

“Goods” means any goods to be provided by The Wild Rabbit in connection with the Event which are intended to become yours or your Guests ownership following the Event;

“Guests” means those people attending the Venue for the Event at your invitation;

“Running Estimate” means the updated detail of the Event including Goods and Services, and related Charges;

“Services” means such catering, floristry, equipment provision (including but not limited to crockery, glassware, cutlery, linen) and other services to be provided by The Wild Rabbit to you in connection with the Event as detailed in the Booking;

“you” means the organisation, company or individual who makes a booking for hire of the Venue as named on the Function Booking Request and being the person responsible for the Guests and “your” shall be construed accordingly;

“Venue” means any or all of the venue locations that The Wild Rabbit may have available for hire as set out in the events brochure and which you wish to hire as set out in the Booking.