Gift Card FAQs

Our eGift Cards carry a monetary balance that can be used to redeem a meal, drinks or a stay at The Wild Rabbit. The Gift Cards include a 21-digit code that when entered as a payment type at purchase, apply a deduction to the order total.

Our eGift Cards can be redeemed against accommodation or dining at The Wild Rabbit, at point of check-out or on the day of your dining reservation. Please note, our eGift Cards must be redeemed within the 1 year validity period.

Our eGift Cards can be used as a payment type at The Wild Rabbit.

Use of eGift cards for accommodation can only be done via our Guest services team – they cannot be booked online.

When using you eGift card against food or drinks purchase, your eGift can be scanned on a mobile device or printed ahead of your visit to The Wild Rabbit.

Our eGift Cards carry a monetary balance and can be used as a payment type to redeem a meal, drinks or a stay at The Wild Rabbit. If you are using your eGift against a stay, the eGift card payment is processed at the time of check-in, please ensure your card is still valid for the dates of your stay.

The Wild Rabbit eGift cards can not be redeemed against third party services, such as taxi’s or experiences arranged by our concierge.

The Gift Cards include a 21-digit code that when entered as a payment type at purchase, apply a deduction to the order total.

Our eGift Cards are valid for 12 months from your specified delivery date.

Our eGifts cards cannot be exchanged or sold for cash.

We offer a 14 day returns policy on all eGift Cards, providing they have not been used.
Contact our Guest Services team by telephone on 01608 731 700 or by email on GUEST.SERVICES@THEWILDRABBIT.CO.UK. Please note, gift cards cannot be cancelled in store on online.

We are unable to extend our eGift Cards. eGift Cards are valid for 12 months from the requested date of delivery at point of order.

Please contact out Guest Services team by telephone on 01608 731 700 or by email on GUEST.SERVICES@THEWILDRABBIT.CO.UK

The Wild Rabbit is not responsible for eGift Cards that have been lost, stolen or damaged. Please call our Guest Services team by telephone on 01608 731 700 or by email on GUEST.SERVICES@THEWILDRABBIT.CO.UK

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